饭店顾客负面评论回复对产品销量的影响 ——以太原柳巷商业区为例
赵鹏宇,徐家红,裴国臣
Hotel Customer Negative Comments Reply to the Impact of Product Sales --A Case Study of Taiyuan Willow Lane Business District
ZHAO Pengyu, XU Jiahong, PEI Guochen
重庆交通大学学报(社会科学版) . 2020, (1): 40 -45 .