Abstract: Employees perceived value is a new concept, which has become an important concept in organization behavior research area. First, based on the perceived value concept of Zeithaml, hotel employees perceived value concept is put forward. Secondly, the mechanism of creating employees perceived value is explained. Thirdly, fourdimensional path of creating employees perceived value is constructed. Finally, four countermeasures to optimize hotel employees perceived value are put forward.

Key words: employees perceived value, hotel, four-dimensional path

摘要： 员工感知价值是由顾客感知价值衍生而来的新概念，其逐渐成为组织行为研究领域的重要概念。本文界定了饭店员工感知价值的概念内涵，并探究其结构维度；阐释创造饭店员工感知价值的原理；构建创造饭店员工感知价值四维路径图；从实践层面提出优化饭店员工感知价值的策略，即增加感知利得因素、减少感知利失因素、剔除冗余价值因素和创新全新价值因素。

关键词: 员工感知价值, 饭店, 四维路径图