›› 2015, Vol. 15 ›› Issue (4): 57-60.

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Research on Principles and Ability Improving Ways of Immune Response of Enterprises Quality Management

PAN Xiangwu1, WANG Nan2   

  1. (1.Business School, Binhai University, Qingdao, Shandong 266555, China; 2.College of Management, Jilin University, Changchun 130022, China)
  • Received:2015-02-14 Revised:2015-03-30 Online:2015-08-31 Published:2016-01-29

企业质量免疫应答原理与能力提升路径研究

潘祥武1,王楠2   

  1. 1.青岛滨海学院 商学院,山东 青岛 266555;2.吉林大学 管理学院,长春 130022
  • 作者简介:潘祥武(1974-),男,湖北仙桃人,青岛滨海学院商学院讲师,研究方向:企业管理、物流与供应链管理;王楠(1980-),男,吉林长春市人,吉林大学管理学院博士研究生,研究方向:企业质量管理、物流管理。

Abstract: From the perspective of immune theory, the connotation of enterprise quality of immune is analyzed by contrasting with the biology immune system. The types of enterprise quality immune responses, which are natural immune response and the adaptive immune response, are elaborated. Their respective connotation, characteristics and response process and the mechanism of action were analyzed in detail and compared respectively. Finally, nine specific implementation ways to improve immune response ability, as well as some concrete measures were achieved.

Key words: quality management, natural immune, adaptive immune, response, way

摘要: 从免疫理论的视角出发,对比生物体免疫系统,阐述企业质量免疫系统的应答类型,即固有免疫应答和适应性免疫应答;并阐述和比较各自的内涵、特点、应答流程以及蕴含其中的作用机制。对提高企业免疫应答能力这一目标进行分解细化,梳理实现这些分级目标的九条途径及企业能够采取的具体措施。

关键词: 质量管理, 固有免疫, 适应性免疫, 应答, 途径