重庆交通大学学报(社会科学版) ›› 2016, Vol. 16 ›› Issue (2): 56-60.

• 经济管理 • 上一篇    下一篇

员工感知价值图的开发与实证研究

陈雪钧1,郑向敏2   

  1. 1.重庆交通大学 人文学院,重庆 400074;2.华侨大学 旅游学院,福建 泉州 362021
  • 收稿日期:2015-12-15 出版日期:2016-04-08 发布日期:2016-04-08
  • 作者简介:陈雪钧(1978—),男,湖北黄石人,重庆交通大学人文学院副教授,博士,硕士生导师,研究方向:饭店人力资源管理、饭店集团;郑向敏(1954—),男,福建永春人,华侨大学旅游学院教授,博士生导师,研究方向:饭店管理、旅游安全等。
  • 基金资助:
    国家旅游局旅游业青年专家培养计划资助项目“中国情景下旅游养老产业发展模式与路径选择研究”(TYETP201553);重庆交通大学科研启动经费项目“星级饭店员工感知工作价值研究”(15JDKJC-B026)

A Study on Developing Map of Employee Perceived Value

CHEN Xuejun1, ZHENG Xiangmin2   

  1. (1.School of Humanity, Chongqing Jiaotong University, Chongqing 400074, China; 2.School of Tourism Management, Huaqiao University, Quanzhou, Fujian 362021,China)
  • Received:2015-12-15 Online:2016-04-08 Published:2016-04-08

摘要: 基于开发员工感知价值管理工具的研究目的,在文献研究的基础上开发员工感知价值图;阐释员工感知价值的开发原理和步骤;对6家饭店的154名员工进行问卷调查,运用数理统计方法对调研数据进行分析,实证检验员工感知价值图的实用性。研究结果显示:员工感知价值图提供了一种较为简便的比较企业与竞争对手的员工感知价值的方法。研究结论为指导企业科学管理员工感知价值提供了新的分析工具。

关键词: 感知价值, 员工感知价值图, 感知利得, 感知利失

Abstract: In order to explore and construct management tool of employee perceived value, the map of employee perceived value is put forward. The method of case analysis is used to testify the tool. The results show that there are two paths to improve employee perceived value, including enhancing employee perceived benefit and reducing employee perceived cost. The map of employee perceived value shows competitive conditions between enterprise and competitors. These conclusions of the study are conducive to improve tool of human resource management, which is of certain theoretical and practical significance to optimize human resource management practices.

Key words: perceived value, map of employee perceived value, perceived benefit, perceived cost