组织公平与组织公民行为关系对铁路企业的管理启示

重庆交通大学学报（社会科学版） ›› 2019, Vol. 19 ›› Issue (5): 20-25.

组织公平与组织公民行为关系对铁路企业的管理启示

李菲，李聪

长安大学政治与行政学院，西安 710064

收稿日期:2018-07-18 修回日期:2018-09-27 出版日期:2019-09-20 发布日期:2019-09-25
作者简介:李菲（1976—），女，长安大学政治与行政学院副教授，博士研究生，研究方向：交通管理、行政管理；李聪（1993—），女，长安大学政治与行政学院硕士研究生，研究方向：交通管理，行政管理。

Empirical Study on the Relationship Between Organizational Justice and Organizational Citizenship Behavior in Railway Enterprises

LI Fei, LI Cong

School of Politics and Administration, Changan University, Xian 710064, China

Received:2018-07-18 Revised:2018-09-27 Online:2019-09-20 Published:2019-09-25

摘要/Abstract

摘要： 以铁路企业的865份调查问卷为主轴，探讨组织公平（员工公平感）、组织承诺（上下级承诺与互动）、组织公民行为（员工工作积极性）三者的关系，为铁路企业有效实施人力资源管理提供实证依据和借鉴意义。对变量进行相关回归分析发现：组织公平、组织承诺和组织公民行为三者存在正相关关系，且组织承诺在组织公平与组织公民行为中呈显著的中介作用，组织公平的三个维度分别对组织公民行为各方面以及组织承诺各维度均具有正向影响。

关键词: 组织公平, 组织承诺, 组织公民行为, 铁路员工

Abstract: Based on 865 questionnaires of railway enterprises, the relationship between organizational justice, organizational commitment and organizational citizenship behavior is explored, and the influence of perceived fairness and organizational commitment on the work behavior enthusiasm of employees in this field is confirmed, providing empirical evidence and reference significance for the effective implementation of human resource management in railway enterprises. Through related variables, regression analysis found that organizational justice and organizational commitment, organizational citizenship behavior relationship exist positive correlation, and organizational commitment on organizational justice and organizational citizenship behavior in a significant intermediary role. In addition, the three dimensions of organizational justice aspects of organizational citizenship behavior and organizational commitment have positive correlation.

Key words: organizational justice, organizational commitment, organizational citizenship behavior, railway worker

李菲，李聪. 组织公平与组织公民行为关系对铁路企业的管理启示[J]. 重庆交通大学学报（社会科学版）, 2019, 19(5): 20-25.

LI Fei, LI Cong. Empirical Study on the Relationship Between Organizational Justice and Organizational Citizenship Behavior in Railway Enterprises[J]. , 2019, 19(5): 20-25.