关键词: 全寿命周期, 项目冲突, 发包方, 承包方, 来源, 分类, 管理

Abstract: The characteristic of project owner and contractor on technology, finance, talents and management is introduced. Then, the bid form in which the owner and contractor can establish partnership is discussed. The conflict events, performed by owner and contractor as concrete cases, are elaborated in detail. The focus is that the common conflict events are classified in contribution factor, essential attributes, or other standards. The results show that the classification result is varied by classification criterion obviously. The conflict management approach is proposed, which is sensible for PM. The achievement which comprehensively reflexes the features, origin, classification, and management of conflict, can be a guide for conflict perception and management.

Key words: life cycle, project conflict, owner, contractor, origin, classification, management